Yes, mostly experience. I've made all of the mistakes that everybody else makes, and that's how I've learned how to rephrase things and change my approach by not attacking others' beliefs but instead showing them an alternative method of dealing with the same problem.

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Answered by Jacque Fresco, Roxanne Meadows, TVP Authorized

QA#: 2012061712
Transcribed by Nathaniel Wotring